Careisma ("we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or engage with our services.
INFORMATION WE COLLECT
We may collect the following categories of personal information:
Personal Identifiers
Full name
Email address
Phone number
Location Information
City, state, and general service location
Service and Care Information
Details regarding care needs, requested services, schedules, and preferences
Information voluntarily shared regarding health conditions, disabilities, or support needs
Technical Data
IP address
Browser type and device information
Website usage data through cookies or analytics tools
Communication Data
Messages, inquiries, or information submitted through forms, calls, or email
HOW WE USE YOUR INFORMATION
We use collected information for legitimate business purposes, including:
Responding to inquiries and providing requested information
Scheduling consultations, assessments, and services
Coordinating care and matching clients with caregivers
Processing payments and managing billing if applicable
Improving our services, website, and user experience
Sending relevant service-related communications
Complying with legal, regulatory, and contractual obligations
We do not use your information for unrelated purposes without your consent.
HOW WE SHARE INFORMATION
We do not sell your personal information.
Government or regulatory authorities if required by law or to protect the safety, rights, or property of Careisma, our clients, or others
All third parties are expected to maintain appropriate confidentiality and security standards when handling personal information
HEALTH-RELATED INFORMATION DISCLAIMER
Careisma provides non-medical support services. However, information you provide may include sensitive or health-related details
Information submitted through website forms or advertisements may not be considered protected health information under HIPAA until a formal client relationship is established and appropriate agreements are executed
We encourage you to share only necessary information during initial inquiries
DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards to protect your information, including secure systems, restricted access, and internal confidentiality practices
Despite these measures, no system is completely secure and we cannot guarantee absolute security
DATA RETENTION
We retain personal information only as long as necessary to provide services, maintain records, and comply with legal and regulatory requirements
YOUR PRIVACY RIGHTS
If you are a California resident, you have the right to request access to your personal information, request deletion, request correction of inaccurate information, and request information about how your data is used
Careisma does not sell personal information
To make a request, contact us using the information below
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and support marketing efforts
You may control cookie settings through your browser
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content